Player Safety & Wellbeing

Responsible Gaming at bh998 — Your Safety Is Our Priority

bh998 is committed to providing a safe, enjoyable, and controlled gambling environment for all players in Bangladesh. We offer practical tools and clear guidance so you always stay in control.

21+ Players Only

Our Commitment

Gambling Should Always Be Entertainment — Nothing More

At bh998, we believe that gambling at its best is a form of entertainment — one that should be fun, sociable, and firmly within a budget you are comfortable losing. Cricket betting, live casino, and slots on the bh998 platform are designed to be exciting leisure activities, not a way to generate income or to escape personal problems. Every feature on our platform, from the welcome bonus to the cricket markets, is built with player safety as a foundational principle, not an afterthought.

bh998 serves players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and beyond. We understand that gambling can carry real risks for some individuals. That is why bh998 has embedded a comprehensive suite of responsible gaming tools directly into the platform — available to every registered player, free of charge, at any time. If you ever feel that your gambling is no longer purely recreational, this page explains exactly what resources are available to you and how to access them immediately.

21+

Adults Only — 21+ Age Requirement

bh998 is strictly for players aged 21 and above. Age verification is mandatory during registration. Accounts found to belong to individuals under 21 will be closed immediately and all funds returned.

Player Tools

Responsible Gaming Tools Available on bh998

bh998 provides the following player-controlled tools directly within your account settings. You do not need to contact support to activate most of these — they are available to you instantly, 24 hours a day.

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Deposit Limits

Set daily, weekly, or monthly caps on how much you deposit. Reductions take effect immediately; increases require a 24-hour cooling-off period.

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Session Time Limits

Set a maximum session duration so the platform notifies you when your allocated play time has been reached. Step away and take a break.

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Self-Exclusion

Request a self-exclusion of 30 days, 90 days, 6 months, 1 year, or permanent. Your account is suspended and you cannot deposit or bet during this period.

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Account Lock

Temporarily lock your bh998 account for a chosen period if you feel you need a short break but do not require a full self-exclusion.

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Activity History

Review your full betting history, deposit and withdrawal records, and net win/loss position at any time from your account dashboard.

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Parental Controls

bh998 strongly recommends using device-level parental control software to prevent minors from accessing any online gambling platform, including bh998.

Deposit Limits

How Deposit Limits Work at bh998

Deposit limits are one of the most effective tools for keeping your gambling spending within a comfortable, pre-agreed boundary. Here is how the bh998 deposit limit system is structured.

  • Daily LimitSets the maximum total amount you can deposit within any rolling 24-hour period. Once the limit is reached, no further deposits are accepted until the 24-hour window resets.
  • Weekly LimitSets a maximum deposit total across any rolling 7-day period. Useful for players who want to manage spending over a longer horizon without thinking about it every day.
  • Monthly LimitSets a hard ceiling on total deposits within any rolling 30-day period. Best suited to players with a fixed monthly entertainment budget they want to enforce strictly.
  • Reducing vs. Increasing LimitsReductions to deposit limits take effect immediately. Requests to increase an existing limit are subject to a mandatory 24-hour cooling-off period before they become active — this protects you against impulsive decisions made in the heat of the moment.
Important: Deposit limits apply across all payment methods including bKash, Nagad, Rocket, and Upay. You cannot bypass a deposit limit by switching payment providers. The limit is applied at the account level, not the payment method level.

Taking a Break

Time-Out and Self-Exclusion Options

Sometimes the right decision is to step back from gambling entirely, either for a short break or for an extended period. bh998 makes this process straightforward and immediate. You do not need to justify your decision to anyone — just request the tool that fits your needs.

  • Short Time-Out (1–30 Days)Activate a short break from your account settings. During this period your account is temporarily suspended. You cannot log in, deposit, or place bets. When the period expires your account automatically reactivates.
  • Extended Self-Exclusion (30 Days to 1 Year)Request self-exclusion for a period of 30 days, 90 days, 6 months, or 12 months via account settings or by contacting support. Your account is fully suspended for the entire duration. Requests to end self-exclusion early will not be actioned — the full period must run.
  • Permanent Self-ExclusionIf you feel you need to stop gambling permanently, you can request a permanent self-exclusion from bh998. This is an irreversible action. Your account will be closed, your personal data handled in accordance with our Privacy Policy, and you will not be able to re-register with bh998.

Once a self-exclusion is active, bh998 will take reasonable steps to ensure that no promotional or marketing communications are sent to you for the duration of the exclusion. If you receive such a communication in error during a self-exclusion period, please contact support immediately and it will be investigated.

Know the Signs

Warning Signs That Gambling May Be Becoming a Problem

Problem gambling can develop gradually and is not always obvious. The following are common indicators that gambling may be moving from entertainment into something more harmful. If several of these apply to you or someone you know, please seek help.

  • Spending more money on gambling than you originally planned, or chasing losses by placing additional bets to try to recover what was lost.
  • Gambling with money set aside for essential expenses such as rent, food, utility bills, or family needs.
  • Feeling restless, irritable, or anxious when attempting to cut down or stop gambling.
  • Lying to family members, friends, or colleagues about how much time or money you spend gambling.
  • Borrowing money or selling possessions in order to fund gambling activity.
  • Using gambling as a way to escape stress, depression, loneliness, or other personal difficulties rather than as a recreational activity.
Recognise yourself? If two or more of the above signs apply to you, please do not wait. Contact bh998 support to activate self-exclusion or use the deposit limit tool right now. You can also reach our support team at [email protected]. Your request will be handled with full confidentiality.

Healthy Play Tips

Tips for Keeping Your Gambling Healthy and Fun

These practical guidelines are for every bh998 player in Bangladesh, not just those experiencing problems. Applying them consistently is the best way to ensure that your time on the bh998 platform stays entertaining.

  • Set a Budget Before You StartDecide exactly how much you are willing to spend before you open the platform. Treat that amount as the cost of entertainment — like a cinema ticket or a restaurant meal — not as money that should be returned to you.
  • Never Chase LossesLosing sessions are a normal part of gambling. If you have reached your budget for the day, log out and walk away. Placing additional bets in an attempt to win back losses typically accelerates the problem rather than resolving it.
  • Take Regular BreaksSet a timer when you start a session and step away when it goes off, regardless of whether you are winning or losing. Use the session time limit tool in your account settings to automate this.
  • Gamble SoberAvoid placing bets when you are tired, stressed, emotionally upset, or under the influence of alcohol or other substances. Impaired judgment leads to decisions you may regret.
  • Balance With Other ActivitiesGambling should be one leisure activity among many. Make sure you maintain time for family, friends, sport, and other interests outside of the bh998 platform. A balanced lifestyle is the strongest protection against problem gambling.

Underage Protection

Protecting Minors From Access to bh998

bh998 operates a strict minimum age policy of 21 years. Every new registration requires the player to confirm their age, and identity verification documents are required before any withdrawal can be processed. We take underage access extremely seriously and act immediately when it is identified.

If you share a device with younger family members or children, we strongly recommend installing a reputable parental control application at the operating system level. This ensures that no young person can accidentally or intentionally access online gambling platforms, including bh998, on a shared device. Popular parental control solutions are available for Android and iOS devices and work independently of individual apps.

If you suspect a minor has accessed bh998: Contact our support team immediately at [email protected]. Provide the account details if known. We will investigate, suspend the account, and permanently close it if the account holder is found to be under 21. All associated funds will be returned.

Need Help?

Contact bh998 Support — We Are Here to Help

If you feel that gambling is becoming a problem for you or someone close to you, please do not hesitate to reach out. bh998 support handles all responsible gaming requests with complete confidentiality and without judgment. You will not lose your account history or any legitimate pending withdrawals by requesting a responsible gaming tool.

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Live Support Chat

Our support team is available around the clock. Open the live chat inside your bh998 account and request a responsible gaming tool or ask for guidance — a real person will respond promptly.

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Email Support

Send your responsible gaming request or concern to us by email at [email protected]

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Account Self-Service Tools

Log in to your bh998 account and navigate to Account Settings to activate deposit limits, session time limits, account locks, or self-exclusion directly — no support contact required for most tools.

bh998 is committed to responding to all responsible gaming requests within 24 hours. Self-exclusion and account lock requests are processed immediately upon verification of your identity. Your wellbeing always comes before platform revenue — that is not a marketing line, it is a genuine operational commitment at bh998.

Play Responsibly — Explore bh998 Safely

Ready to enjoy bh998 with healthy limits in place? Check our FAQ for more guidance, or log in to set your deposit limit now.

Read the FAQ Log In to bh998